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Support Center

Frequently Asked Questions

To start trading CS2 skins on rafikoskins.com, you need to create an account, verify your identity, and link your Steam account. Once set up, you can browse our extensive collection of CS2 skins and start trading.

As per our policy, CS2 skins are final-sale items. Returns are only accepted in cases of failed trades. Please ensure you're satisfied with the trade before confirming it.

Yes, rafikoskins.com supports both CS2 and Dota 2 skin trading. You can buy and sell Dota 2 skins through our platform, enjoying the same secure and efficient trading experience.

Troubleshooting Guides

Account Verification Issues

Learn how to resolve common account verification problems and get trading faster.

Trade Errors and Solutions

Discover solutions for common trade errors and how to ensure smooth transactions.

Payment Processing Guide

Understand our payment process and resolve any issues with deposits or withdrawals.

Contact Support

If you couldn't find the answer to your question, our support team is here to help. Reach out to us using the information below:

Email Support

support@rafikoskins.com

Phone Support

+48 22 987 6543

Our support team is available Monday to Friday, 9:00 AM to 6:00 PM CET.